Please read all Store Policies before placing any orders on fourhorsemen.ca.
PRICES & SALES TAX:
All prices listed are in Canadian Dollars.
All payments are processed through Paypal.
Items shipped within British Columbia are subject to 5% GST and 7% PST. Items shipped to any other Canadian Provinces are subject to applicable taxes (GST, HST, PST) based on your province of residence. Items shipped internationally are not subject to sales tax.
Under $200: $15
Over $200: Free
Rest of the World
Under $200: $60
Over $200: $50
All Domestic orders are shipped via Expedited or Express Saver delivery service through UPS and are insured and tracked. Carrier information, shipping confirmation and tracking number will be supplied after the order has been processed and shipped. All USA and International orders are shipped via Canada Post Expedited Parcel-USA and Xpresspost International respectively. Once an order has been delivered to Canada Post or to appropriate courier service, all title to the products purchased on the website, as well as the risk of loss for such products, passes to the customer.
*If you are using a package forwarding service or shipping aggregator, please include the name of the company in a note in your order.*
Four Horsemen Shop is not responsible for customs fees incurred from importing goods. All USA and International orders are declared as 'Sale of Goods'. Four Horsemen Shop has no control over customs fees, nor can provide accurate predictions of what costs may be incurred. For further information on current customs fees, contact your local customs office prior to ordering.
We currently do not ship to the following countries:
And any countries currently under Canadian government imposed sanctions.
All prices listed are accurate to the best of our ability. In the rare case that an item is incorrectly listed, Four Horsemen Shop reserves the right adjust the incorrect price and offer the item again at the correct price.
We do not guarantee the absolute availability of any items listed on fourhorsemen.ca, and reserve the right to not deliver in the event of an incorrect stock level at the time of receiving the order. Should we be unable to deliver ordered items, we will contact you and give you the opportunity to cancel the order.
Please note that upon placing an order, an order confirmation is automatically mailed confirming the purchase intent. Orders may be cancelled at any time due to insufficient stock, inability to authorize a credit card, suspicion of fraudulent intent, discovery of an incorrect item price, or any other reason, as we see fit. Four Horsemen Shop will have the right to refuse or cancel any such order whether or not your Paypal or credit card has been charged. If you have already been charged and your order is canceled, we will issue a credit to you through Paypal in the amount of your purchase.
RETURNS AND EXCHANGES:
In order to return or exchange goods you must contact us within 48 hours of receiving your order and once authorized, must ship said item(s) back to us within 7 days.
Returned goods may be exchanged for another item or redeemed for Store Credit equal to the whole amount of said goods. Refunds are NOT offered at this time, except in the case of damaged or defective goods.
All discounted goods are FINAL SALE. In the case of further discounts, we do not offer price adjustments on previously placed orders.
All associated costs of shipping for returned orders are the responsibility of the customer. Receipt of shipping cost will be calculated at ship time and supplied to customer with invoice for charges.
In the event of a lost package, customer must be able to produce proof of delivery.
Any returned items must have their original tags attached and remain in unworn, salable condition.
All international customers must clearly mark "RETURNED GOODS" on packages and use a local postal service. Any items shipped back to us using any courier service (UPS, DHL, etc.) will NOT be accepted.
Please feel free to contact us anytime via email at email@example.com, or by phone 11am-6pm, Mon-Sat at (250) 414-6649 for any additional information or requests.